Ctrl AI
Technology shaped
by operational experts

Employment disputes, Clinical negligence claims, Alternative dispute resolution, Ombudsman complaints, Housing disrepair claims, Customer complaints, Personal injury claims, Construction disputes, Trade mark oppositions, Public sector casework, Subject access requests, under Ctrl

Ctrl AI is an AI-powered technology platform for complex and high-volume disputes and subject access requests. Turn evidence into assessments, responses and reports your team can verify.

40–60%

Efficiency gains

Less reading, triage and drafting. More capacity for decisions.

Consistent by design

No prompting expertise needed

AI outputs follow your configured guidance and workflow, not each user’s prompting skills.

Auditable. Verifiable

Human oversight

Trace the sources, challenge the reasoning and record review.

“The AI does the heavy lifting around evidence and consistency, while our handlers stay firmly in charge of every decision.”
Kevin Grix · Chief Executive and Chief Ombudsman
The Ombuds Group
Read the client announcement

Trusted by

  • Ombuds Group
  • Tizo
  • Workpro
  • Mishcon de Reya
  • Furniture & Home Improvement Ombudsman
  • Dispute Resolution Ombudsman
  • Winston Taylor

Platform capabilities

Core casework functionality

Specialist capabilities

Built for your sector

Sector leadership

Jennifer Ryans

Jennifer Ryans

ADR and Housing Sector Director

Senior operational experience at the Housing Ombudsman and Pensions Ombudsman.

Francesca Lilley

Francesca Lilley

Employment Sector Director

Employment expertise shaping assessment questions and professional review.

See Ctrl AI in your workflow

Bring a case type. Explore the platform with us.

Request a demo