Disputes, Complaints, Claims, Litigation, Personal Injury, Subject access requests, Clinical negligence, under Ctrl
Disputes, Complaints, Claims, Litigation, Personal Injury, under Ctrl
Ctrl AI is a purpose-built platform that combines your team’s expertise with AI-powered reasoning to deliver 60% faster case handling, reduce costs by 50% and ensure every decision is 100% fully auditable.
Trusted by some of the world’s biggest organisations
You're in Ctrl
Built for teams where consistency, compliance and defensibility matter most.
Understand Evidence
Ctrl AI brings structure to every case by analysing documents, emails, call recordings and case data in one place. Evidence is organised into a clear, searchable chronology, surfacing key facts, risks and inconsistencies instantly.
Teams spend less time piecing information together and more time making informed decisions.
Consistent Reasoning
Ctrl AI applies configurable legal, policy and regulatory logic to every case, ensuring decisions are aligned, repeatable and fair. Human expertise remains in control, supported by AI-powered analysis that highlights applicable policies, regulatory rules and relevant precedent.
The result is greater consistency across teams and reduced rework.
Transparent Decisions
Every human decision is supported by transparent reasoning, referenced evidence and a complete audit trail. Ctrl AI generates clear, regulator-ready outputs that explain how conclusions were reached, helping teams respond confidently to customers, ombudsmen and internal review.
Confidence for today’s case. Protection for tomorrow’s scrutiny.
60%
Empower your teams to work smarter with up to 60% time savings from automation of reading, triage and drafting.
50%
Reduce operational costs by up to 50% through automation of review, analysis and document preparation.
100%
Ensure fully auditable decisions with structured records of evidence, reasoning and outcomes.
Your Systems and Data, in Ctrl
Ctrl AI acts as your intelligence centre, bringing together data from multiple systems through secure integrations. It connects operational platforms, case management systems and document repositories into a single, structured reasoning layer.
Frequently
asked questions
How does Ctrl AI keep humans in control?
Ctrl AI is assistive, not autonomous. AI reads, organises and drafts — but every assessment must be reviewed, edited and verified by a human before any output is generated. Your team retains full decision-making authority at every stage.
How much does Ctrl AI cost?
Pricing is tailored based on case volume and complexity. Our team will provide an indicative proposal aligned to your use case after an initial conversation. Most clients see ROI within the first quarter.
Can you integrate Ctrl AI with other software(s)?
Yes. Ctrl AI integrates with case management platforms, CRMs, email systems and document repositories. We can operate as a standalone platform or sit alongside your existing tools. We are a Crown Commercial Service supplier.